The first thing you hope for when you have an insurance claim is quick service. Especially when you arrive at your church only to find a large tree on top of it. United Church of Christ of Newport, WA, called Constitution States Services (CSSC) on Wednesday, July 29 to report that their neighbor’s spruce tree was laying across their church. The next call went to the church’s agent, Dan Antoinette. The church expressed concern that the tree be removed promptly to prevent further damage and to assure that worship could be conducted on Sunday.
Dan’s call was to Alison Hanna, Insurance Board Claim Analyst. Dan worked on getting a tree removal contractor for the church, and Alison worked to get an adjuster on scene. An adjuster inspected the site, and the tree was removed the following day.
Most important in this case, Rev. Steve Willis did not wait. He reported the incident immediately with good results.
When reporting property claims we recommend calling the Insurance Board first. We are able to enter information directly into the CSSC system, secure a claim number and expedite serious cases. Or, call your agent as preferred by many IB Participants.
